A retail conglomerate. Core platform replaced. 60 days.
A large retail conglomerate replaced a core operations SaaS platform with a Claude-first system built on SAIF. They own every line.
Replace the SaaS you rent
Stop paying to rent your business back. We replace vendor software with a system you own outright.
Explore the LIBERATE pathNumbers behind the engagement.
Client consent on file
Client consent on file
Client consent on file
One vendor SaaS. Every brand. Compounding cost.
A single core operations platform sat between the group's HQ and every retail brand running under it. The vendor set the roadmap. The group paid to rent an operating model that no longer served the business.
Licence costs compounded with every new brand acquired. Feature requests queued behind global roadmap priorities that had nothing to do with MENA retail. The data warehouse was structured around what the vendor could export, not what the ops team needed to see.
The exit case was clear. What was missing was a delivery vehicle that could replace the platform without a multi-year rebuild and without leaving the group hostage to a second vendor.
One core SaaS platform
Every brand, across multiple Middle East markets.
Licence spend
Compounding with each new acquisition.
Vendor roadmap
Gating feature velocity.
The data warehouse
Shaped by vendor export limits, not by what the ops team needed to see.
A second vendor lock-in
Zero appetite for another multi-year tie.
Most firms in this category bundle a platform of their own with their services. You leave one rented system and arrive in theirs. saasinator builds the other way round: systems you own, with no platform licence, no lock-in, and the code and runbooks handed over.
LIBERATE, delivered on SAIF.
We mapped the load-bearing workflows, rebuilt them Claude-first, and cut over to production in 60 days. The vendor platform was decommissioned on go-live day.
Brief phase locked scope, timeline and the eval harness in the first week. Build phase ran test-first — every capability shipped with a versioned eval suite, and no capability advanced without passing gates. Deploy phase ran a glass-walled cutover: a controlled shadow-mode window, then live.
Claude sits inside every workflow that the vendor platform used to own — inventory reconciliation, brand-level operations, HQ reporting, cross-brand analytics. Every commit lands in a client-owned repo. Every prompt, model call and eval is auditable in the client's own observability layer.
- Inventory reconciliation
- Brand-level operations
- HQ reporting
- Cross-brand analytics
the saasinator AI Factory — Brief → Build → Deploy
- Brief
- Build
- Evals
- Deploy
- Transfer
- The platform, outright
- Source, model weights and eval harness
- Runbooks and observability
Every commit lands in a client-owned repo; every prompt, model call and eval is auditable in the client's own observability layer.
Fixed-scope engagement
No change-request queue.
Source in the client's repo
From day one of Build — not on cutover, not on invoice-received.
Test-first delivery
Evals at every gate. No capability advanced without passing them.
Shadow-mode cutover
A controlled window, then live. Zero big-bang risk.
Sovereign hosting
Inside the client's own environment.
The client owns the platform outright.
Post-cutover, ongoing licence fees are zero. Feature velocity is decoupled from any vendor roadmap. The group's ops team runs the system with runbooks, observability and eval harnesses handed over on go-live day.
The immediate outcome is the seven-figure licence line removed from the P&L. The compounding outcome is the freedom — every new brand acquired ships onto a platform the group controls, not one they rent.
Managed AI Services stayed on the table as an option, but the client opted to operate the platform in-house. Their engineering team runs it. We ship improvements when they commission them.
The engagement is live today: saasinator forward-deployed and AI engineers are extending the platform with new capabilities for the client.
Zero ongoing licence spend
Post-cutover.
Operated in-house
The ops team runs the platform unaided.
The feature backlog
Set by the group, not by a vendor.
Full handover
Source, model weights and eval harness.
Managed AI Services
Optional, not compulsory.
SAIF, applied.
Priced before code.
Value modelled at Brief. No change-request queue.
In their repo, week 1.
Not on cutover. Not on invoice-received. Day one.
Behaviour, not vibes.
Every capability shipped with a versioned harness.
We left. It runs.
Runbooks, observability, training — handed over.
Which of your platforms is next?
30 minutes. We'll tell you which of your rented SaaS lines is a LIBERATE candidate — and roughly what a 60-day replacement looks like on your stack.