INDUSTRIES · HOSPITALITY

One brand at the front desk. Four contracts behind it.

PMS, distribution, F&B, spa, guest engagement — every workflow on a licence priced per room or per cover. We replace the contracts that bill on every reservation and every guest.

Layered sector systems, the upper strata rebuilt — Hospitality
In your sectorLive in weeks
Hospitality
About this industry

Hospitality runs on guest experience and volume — and on a SaaS stack priced per room, per cover, per booking, per channel. Opera, Protel and Sihot for PMS; Amadeus and Sabre for distribution; Oracle Simphony for F&B; spa, golf and leisure systems on top. Every property addition adds a renewal stack. We rebuild the load-bearing pieces as software the business owns — your PMS layer, your distribution, your F&B, your guest data.

What renting costs the property

Four contracts every hospitality CIO recognises.

PMS lock-in

Opera, Protel, Sihot, Mews — guest profiles, rate plans, room blocks live in vendor schema. Brand standards mandate the PMS; the licence cost is non-negotiable.

Per-room, per-cover pricing

Portfolio growth grows the licence. Every new property adds a PMS contract, a POS contract, a distribution contract, a spa contract.

Distribution & OTA tax

Channel manager, GDS connectivity, OTA commissions and metasearch billing — distribution stack takes its cut of room revenue before you light up a guest experience.

Loyalty-platform fragmentation

Brand loyalty, property loyalty, F&B loyalty, spa loyalty — separate platforms, separate guest IDs, separate analytics. The guest sees one brand; your team sees four databases.

What you build instead

Six workflows we replace per property.

Distribution & revenue agent

Rate setting, channel allocation, OTA management — agents that read demand signals and write back when revenue management approves. Replaces a stack of vendor modules.

Concierge & service agent

Pre-arrival messaging, in-stay requests, complaint triage — agents tuned to your brand voice. Replaces guest-messaging platforms priced per room per month.

Unified guest profile

Room, F&B, spa, leisure, loyalty — one guest record assembled from your systems. Every stay history, preference and complaint visible in one place.

Owned PMS layer

Front-office, housekeeping, reservations — rebuilt on your data, on your schema. Opera becomes one feed among many you control, not the source of truth.

F&B operations layer

POS, KDS, menu engineering, supplier reorder — orchestrated as one workflow your F&B team owns. Replaces Simphony, Lightspeed or Toast at property scale.

Property BI ledger

Occupancy, ADR, RevPAR, F&B spend per cover, ancillary spend — read directly from your systems. No vendor analytics module per property.

AI Integration

How saasinator brings AI to hospitality.

Assess

Map every AI opportunity across PMS, distribution, F&B and guest workflows. Score by RevPAR impact, distribution-cost saved, and guest-NPS upside.

Deliver

AI-native workflows replace the manual loops your front-office, revenue management and F&B teams run. Two-week pilot per workflow, working screens at the end.

Operate

Governed agentic systems in production. Every rate decision logged, every guest interaction traceable, every workflow change owned by your team.

Segments we support

Every format in hospitality.

Hotels & resorts

Branded and independent hotels, mixed-use resorts. PMS, distribution and F&B at the centre.

Vacation rentals & serviced apartments

Long-stay, serviced apartments and vacation-rental operators with channel-management complexity.

F&B chains & multi-outlet

Restaurant groups, café chains and F&B operators running POS, KDS and supply at scale.

Travel & MICE

MICE operators, DMCs, inbound tour operators integrating with airlines, hotels and ground services.

Leisure & attractions

Theme parks, leisure complexes, golf and spa operators with ticketing and access-control workflows.

Brand operators & franchise

Global brand operators and franchise managers running cross-property analytics and brand standards.

Related functional areas

Capabilities that show up most in this sector.

Numbers that matter

The maths behind every hospitality engagement.

100% IP transferred on commit oneIP transferred on commit one
0 Per-room or per-cover feesPer-room or per-cover fees

Pick the platform that bills on every stay.

Bring one PMS, distribution, F&B or loyalty contract. Ten working days. We tell you what owning it would actually cost.